Terms of service

About these terms

These terms are an agreement between you and AMS Global Ventures, LLC, a New York limited liability company (“we”, “us”), which operates Tapestry PRM. They apply to the Tapestry PRM desktop application and its companion browser extension, including updates (together, the “application”), to the Tapestry account (the “account”), and to the tapestryprm.com website, the beta waitlist and its optional questions (together with the application and the account, the “Services”).

By installing or using the application, or by using the website or joining the waitlist, you agree to these terms. If you do not agree, do not use the Services. If you use the Services on behalf of an organisation, you confirm that you are authorised to accept these terms for it.

Our privacy notice explains what information the Services handle, what stays on your device and what reaches us.

Who may use Tapestry PRM

You must be at least 18 years old and able to enter into a binding contract. The application is in private testing and is available by invitation. We decide who receives access and when, and joining the waitlist does not guarantee an invitation.

Your licence to the application

Subject to these terms, we grant you a personal, non-exclusive, non-transferable and revocable licence to install and use the application on devices you own or control, for your own personal or internal business purposes. The application is licensed, not sold, and we reserve all rights not expressly granted.

You may not sell, rent, lease, sublicense or distribute the application; copy it except to install it and keep ordinary backups; reverse engineer, decompile or disassemble it, except where applicable law permits this despite this restriction; remove proprietary notices; circumvent its security or permission controls; or use it to build a competing product.

Open-source components included in the application are licensed under their own licences, which govern those components. Nothing in these terms limits rights those licences give you.

Pre-release software

The application is beta software. It may be incomplete, contain errors, lose or corrupt data, change or remove features, or stop working, and we may end the testing programme at any time. Keep your own backups of anything important.

Do not rely on the application where a failure or an error could cause harm, including for emergency, medical, legal, financial or safety decisions.

Your data and the sources you connect

Your data remains yours. The application keeps the information you connect and create on your device, and we do not receive it except as our privacy notice describes. You are responsible for that information, for your device’s security and for your backups. Uninstalling the application does not delete your local data; you control whether to delete it.

You choose which accounts and sources to connect. You must have the right to access each account and the information in it. You remain responsible for complying with the terms of the services you connect, such as Google, Apple, WhatsApp, LinkedIn and Granola, and with the laws that apply to you, including data-protection and privacy laws that protect the people whose details appear in your sources. Connecting a source does not transfer it, or any rights in it, to us.

Use Tapestry PRM for your own relationships. Do not use it to monitor, track, profile or harass anyone; to send unsolicited or bulk messages; to compile lists for sale or for others; to make decisions about a person’s eligibility for employment, credit, housing or insurance; or to collect or keep information you are not allowed to have.

Your Tapestry account

You need an account to use the application. It is free. You agree to these terms and our privacy notice when you create it, and when either changes, the application asks you to agree to the new version. Once a Tapestry has signed in, it keeps opening if you sign out, delete your account or are offline. We email your account’s address about Tapestry PRM until you turn this off, as our privacy notice describes.

Create an account only for yourself, with an email address you control. Keep that mailbox, and any authenticator app and backup codes you set up, secure, and tell us if you think someone else has used your account.

You can delete your account at any time in the application. If you lose access to your email address, or to every authenticator app and backup code you set up, we cannot restore your access to the account; at your request, once we have confirmed the address, we can delete it. Deleting or ending an account doesn’t affect the information on your device.

Remote access

Remote access is an optional feature of the account. It lets AI assistants you approve, such as Claude and ChatGPT, reach the application on your main computer over the internet, through a relay we operate. It is in a preview: while the preview lasts, every account includes it for free, until the date we set or until we end the preview or your place in it, whichever comes first. When it ends, remote access pauses, as our privacy notice describes. If we later offer remote access as a paid feature, the Fees section applies.

To give your main computer a certificate for its address, the application opens an account with Let’s Encrypt, a certificate authority, for that computer. That account accepts the Let’s Encrypt Subscriber Agreement on your behalf, and Let’s Encrypt’s terms govern the account and the certificates it receives.

Remote access works only while your main computer is on, awake and online, and it depends on our relay and on Let’s Encrypt, so it may not always be available. You are responsible for each assistant you approve: it can read what assistants can read in your Tapestry until you sign it out.

Always-on

Always-on is an optional feature of the account. It keeps a copy of what the AI assistants you approve may read on our hosted service, and our service reads that copy to answer them while your main computer is asleep or off. It is in a preview: while the preview lasts, accounts in the remote access preview can use it for free, until the date we set or until we end the preview or your place in it, whichever comes first. When it ends, we delete the copy, as our privacy notice describes. If we later offer Always-on as a paid feature, the Fees section applies.

Our service can read the copy. No one at Tapestry can read it through any human read path, but code we deploy to the service can, and a legal demand served on us, such as a subpoena or court order, can require us to produce it. Information that stays only on your main computer isn’t in our hands to produce.

Always-on depends on our hosted service and on Amazon Web Services, and during the preview we don’t promise it will always be available. Its answers can lag behind your main computer, and each answer says how old the copy is. You are responsible for each assistant you approve: it can read from the copy what its read limit allows, until you sign it out, its sign-in lapses or the copy is deleted.

AI features and assistants

The application can use AI models that run on your device, when they are available, to organise information. AI output can be incomplete or wrong, including about people. Check the original evidence before you rely on it or share it. Output is not professional advice.

The application does not send messages or change your connected accounts. You decide whom to contact and what to share.

If you turn on assistant access, AI assistants you choose can read relationship context from the application. Those assistants are third-party services governed by their own terms and privacy policies. You are responsible for which assistants you connect and what you allow them to read.

Third-party services

The Services work with and link to services we do not operate, including the sources you connect, your operating system, map and geocoding services, AI model runtimes and AI assistants. Their own terms and privacy policies apply to your use of them. We are not responsible for them, and a change to, or the unavailability of, a third-party service can affect features of the Services.

If you connect a Microsoft account, Microsoft is not a party to these terms. On Microsoft’s behalf, we disclaim all warranties, express or implied, and all liability of Microsoft to you, for the Services, including their Outlook mail, calendar and contacts features.

Third-party names, logos and marks belong to their owners. Showing them does not imply a partnership or endorsement.

The waitlist and discovery

The current signup invites you to subscribe to Tapestry PRM emails about beta access, product updates and occasional offers, as stated beside the submit button. Email permission comes from that choice, not from accepting these terms. The current form does not send a confirmation email. Joining is not a purchase, reservation or guarantee of access. You may unsubscribe at any time without affecting your ability to use the product when available. Earlier one-email requests retain their original scope.

The signup form’s discovery questions help us understand needs and plan testing; a person makes invitation decisions based on compatibility, relevant needs and available capacity. Use an email address you control. Do not submit someone else’s private information, private conversation content, passwords or confidential material. Joining does not grant permission for research calls or marketing for other ventures. We do not charge for joining this waitlist.

Using the website

You may use the website for lawful personal or business evaluation, link to it and quote it with attribution. Do not suggest endorsement without permission, impersonate others, disrupt the website or attempt unauthorised access. Good-faith security research should follow our vulnerability disclosure policy.

Product examples on the website may be illustrative or fictional and are labelled. Planned capabilities, availability and pricing may change and are not a commitment to supply a particular feature or service. We aim to keep the website accurate and to correct material errors.

Feedback

If you send us ideas or feedback, we may use them to improve Tapestry PRM without any obligation to you. This does not give us ownership of your personal data or private content, which our privacy notice governs. Do not send material you do not have the right to share.

Fees

The Services are currently free. If we offer paid plans, we will state the price and the terms that apply before you buy, and those terms will govern the paid features.

Ownership

We and our licensors own the Services, including the software, design, content, and the Tapestry PRM name and marks. These terms grant you no rights in them other than the licence described above.

Updates, suspension and ending

We may release updates, and some features may require the latest version. You can stop using the Services at any time, for example by uninstalling the application or deleting your account.

We may suspend or end your access, your account or the licence, if you breach these terms, if we must do so by law, or if we end the testing programme. When the licence ends, you must stop using the application. Sections that by their nature should continue, including those on your data, ownership, disclaimers, liability, disputes and general terms, continue after these terms end.

Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that the Services will preserve your data, that AI output will be correct, or that third-party services will remain available.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, profits, revenue, goodwill or business opportunity, arising out of or relating to the Services or these terms, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for all claims arising out of or relating to the Services or these terms will not exceed the greater of the amount you paid us for the Services in the twelve months before the claim arose and one hundred US dollars.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, for death or personal injury caused by negligence, or under your non-waivable rights as a consumer. These terms do not limit our obligations under data-protection law.

Responsibility for your use

To the extent permitted by law, you will defend and indemnify us against third-party claims, and the losses and reasonable costs arising from them, that result from your breach of these terms, your violation of law, or your use of information about other people in breach of their rights. This section does not apply to you as a consumer where the law of your country of residence does not allow it.

Export and sanctions

You may not use, export or re-export the application in breach of United States or other applicable export-control or sanctions laws, including by providing it to a person or place subject to comprehensive sanctions or to anyone on a restricted-party list.

Governing law and disputes

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The state and federal courts located in New York County, New York have exclusive jurisdiction over disputes arising out of or relating to the Services or these terms, and you and we consent to their jurisdiction.

If you are a consumer, you keep the protection of the mandatory laws of your country of residence and any right to bring proceedings in the courts there. Before starting proceedings, please contact us so we can try to resolve the issue.

Changes to these terms

We may update these terms. We will show the effective date of each version and, for material changes, give reasonable notice before they take effect, for example in the application or by email where we have your address. If you keep using the Services after the changes take effect, the updated terms apply. If you do not agree to them, stop using the Services.

General

These terms, together with any terms we state for paid plans, are the entire agreement between you and us about the Services. If a provision is found unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets, subject to the commitments in our privacy notice. These terms create no rights for third parties.

Contact

Questions about these terms: hello@tapestryprm.com. Privacy requests: privacy@tapestryprm.com. Security reports: see our vulnerability disclosure policy. How information is handled: see our privacy notice.